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How to accept SOFORT Banking payments for your event
The widely-used SOFORT Banking will be automatically available as payment method if you're using Eventbrite.de or Eventbrite.at and organizing an event in Germany or Austria (selling registrations in Euro between €5 - €2000). When you use Eventbrite Payment Processing (the default way to accept online payments), SOFORT Banking is available to your attendees at our standard fee rate.
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- 1. Go to your Manage page.
- 2. Go to Set Payments & Payouts.
- 3. Make sure your event is set up with Eventbrite Payment Processing.
- 4. Check out your order form.
TIP: To see why SOFORT is great for attendees, check out the buyer overview on SOFORT's own website.
PRO TIP: If you're attending an event and want to pay with SOFORT Banking, check out this Help Center article.
1. Go to your Manage page.
Event creators can log into their Eventbrite account here. Then select your event.
NOTE: If your event schedule has multiple dates and times, the payout details you provide will apply to each individual event in your overall schedule of events.
2. Go to Set Payments & Payouts.
Set Payments & Payouts is located in the top of the options menu.
3. Make sure your event is set up with Eventbrite Payment Processing.
The payment processor is set to Eventbrite Payment Processing the first time you create an event. Use the drop-down menu under Select payment processor to confirm this. Then enter your bank account information to set up your payout details. Be sure to double-check your payment details for typos. You'll have to set your payment options for each new event you create.
TIP: With German events, Eventbrite Payment Processing also allows you to accept SEPA Direct Debit payments
NOTE: As is typical with Eventbrite Payment Processing, your payout starts processing 4-5 days after the event ends. You have until this payout is set in motion to process refunds.
4. Check out your order form.
When attendees register for your event, they can select SOFORT Überweisung and enter their details. After choosing Pay Now, they'll be taken to the SOFORT Banking portal to make the payment.
TIP: If you need to issue full or partial refunds, use the same refund process as all Eventbrite Payment Processing events.
PRO TIP: For a deep dive into the SOFORT banking purchase experience, check out SOFORT's How it Works page to try a demo, or watch SOFORT AG's help video.
NOTE: We take privacy and security extremely seriously. View SOFORT's Privacy Policy here and learn more about Eventbrite's Privacy Policy and security policies.