Question 1

What is The Wish Hotel?

Accepted Answer

The Wish Hotel is an immersive, site-specific theatre experience blending UK and Lisbon-based performers. It invites the audience into a visceral, physically driven world where choices carry weight and the performance unfolds around you.

Question 2

Is the show in English or Portuguese?

Accepted Answer

The show is in English, yet uses minimal spoken language and relies on physical theatre, making it accessible to both English and Portuguese speakers. Any spoken elements will be clearly structured to ensure understanding.

Question 3

How long is the performance?

Accepted Answer

The performance runs approximately 1 hour

Question 4

Is the show suitable for all ages?

Accepted Answer

The performance is suitable for audiences aged 12+ due to some mature themes. There is no graphic content, but emotional intensity and symbolic content may not be suitable for younger children.

Question 5

Will I be sitting or moving?

Accepted Answer

This is a site-specific immersive show, meaning audience members may be standing, moving, or choosing where to place themselves during the experience. Please wear comfortable shoes and clothes.

Question 6

Is the venue accessible?

Accepted Answer

The venue is located in a historic building in central Lisbon and may present some access challenges for those with limited mobility. We recommend contacting the venue in advance to discuss individual access needs.

Question 7

Are tickets refundable?

Accepted Answer

Tickets are non-refundable, but may be transferred to another person. Please email us if you need to change the name on your booking.

Question 8

Can I buy tickets at the door?

Accepted Answer

Due to limited capacity, advance booking is strongly recommended. If the event is not sold out, a small number of tickets may be available at the door—cash only.

Question 9

What time should I arrive?

Accepted Answer

Please arrive at least 15 minutes before the performance begins. Latecomers may not be admitted due to the immersive nature of the show. The doors will open 30 minutes before the show begins.

The Wish Hotel - An Immersive Theatre Show