Patient and Customer Experience in Healthcare

Nova SBE Westmont Institute of Tourism & Hospitality

Discover strategies to enhance patient satisfaction and improve healthcare delivery

Nova School of Business and Economics, Westmont Hospitality Hall

WiTH Talks, Seminars and Conferences

The Westmont Institute of Tourism & Hospitality fosters a culture of innovation, impact, and collaboration, hosting a serious of events that contribute to share knowledge and co-create unique experiences

Join us for an insightful event focused on Patient and Customer Experience in Healthcare.Featuring José Maria Doria, Hospitality Manager at CUF, this event will delve into the latest strategies and innovations aimed at enhancing patient satisfaction and improving overall healthcare delivery.José Maria Doria will share his personal career journey and knowledge on creating patient-centric environments, leveraging technology for better service, and implementing best practices to ensure exceptional care experiences.Don’t miss this opportunity to learn, network, and transform the way you approach patient and customer experience in healthcare.For Nova SBE Students this is a Master Your Career action that grants ECTS.