2 603,04 €

ITIL® Operational Support & Analysis (OSA)

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Behaviour Group

66 Avenida Visconde de Valmor, 66, 4º

1050-242 Lisboa

Portugal

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Descrição

Master the industry practices in service management as documented in the ITIL® Service Lifecycle core publications.

The course is prepared to fulfill the needs of professionals which want to acquire knowledge in the Service Capability in the ITIL framework, and certify themselves on OPERATIONAL SUPPORT AND ANALYSIS, intermediate level. Upon successful completion of the examination the candidate will be rewarded with the Operational Support and Analysis qualification and the attributed 4 credits that can be used to achieve the ITIL Expert Level.

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Data e hora

Localização

Behaviour Group

66 Avenida Visconde de Valmor, 66, 4º

1050-242 Lisboa

Portugal

Ver mapa

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