HAX Workshop Porto

A hands-on workshop on creating AI experiences that are trustworthy, engaging, and ethical.

Designing Human-AI Experience (HAX) is a hands-on workshop co-hosted by PortoUX (Porto’s UX community) and UXPA Portugal (the Portuguese chapter of the global User Experience Professionals Association). We’re bringing UX and product professionals together to learn, connect, and strengthen the Porto UX ecosystem—while exploring how AI, Tech, and UX intersect to build successful AI products and services made in Porto.

What this workshop is about

AI is changing digital experiences fast—but adoption only succeeds when AI is designed around people. This session gives UX designers, product managers, and tech professionals practical strategies to create AI experiences that are useful, trustworthy, engaging, and ethical.

You’ll learn how to apply Human-AI Experience (HAX) design patterns, focusing on:

• Explainability (help users understand “why” and “how”)
• Feedback mechanisms (how users can guide or correct AI)
• Error handling (graceful recovery when AI fails)
• Building trust (transparency, reliability, and user confidence)

We’ll pair these patterns with the AX Framework (Applied AI Experience Framework), a structured way for teams to reason about:

• Decision boundaries and when to automate vs. keep humans in control
• Responsibility & accountability for AI behavior
• Trust and alignment with real user needs beyond the interface

Through real-world examples and hands-on group exercises, you’ll practice translating user needs into data/decision strategies, addressing bias, defining limits of automation, and thinking about how to evaluate AI behavior over time.

Format

• Short talks in a conference-style setup
• Then collaborative table work in 4–5 small groups (about 4–5 people per group) for practical activities and discussion

What you’ll leave with

• A clear understanding of how to combine HAX interaction design patterns with the AX Framework
• A practical toolkit for designing AI-driven products that are transparent, accountable, and aligned with user mental models
• New connections within Porto’s UX and product community

What you need to bring / requirements

• Bring your own laptop
• Wi-Fi is required

Ticket responsibility (please read)

To keep things fair for the community and help us plan the workshop logistics, please only get a ticket if you’re confident you can attend.

If something changes and you can’t make it, don’t let the ticket go to waste—you’re welcome to pass it on to someone else (a friend, colleague, ...) who can join in your place.
If you’d rather return your ticket so it can be released to someone else, please contact us at christian.kuhn@optimizer.pt as soon as possible.

Sponsors & partners

• Sponsored by Optimizer.pt — covering coffee breaks (at the venue) and lunch (outside the venue)
• Media support by Porto Tech Hub

Join us to design AI experiences that help people—clearly, responsibly, and with confidence.