Antecipatory innovation to design human-centered public services

How to understand the impacts associated with the implementation of the service or public policy

Despite our good intentions when designing a new service or a public policy, it is essential to understand the impacts associated with the implementation of the service or public policy. This is why it is essential when developing new services to embrace an anticipatory innovation stance: imagine the future impact of the imagined solutions and consider potential unintended consequences.

In this workshop, we will explore consequence scanning, an instrument that allows you to appeal to the different points of view brought by all stakeholders in a project to anticipate and map all the consequences, positive or negative, that partners anticipate for its implementation. The information generated with these processes is very useful not only to mitigate possible negative impacts of a project, but also to create spaces of opportunity to expand its positive consequences.

What to Expect

In this session, you will be able to understand the importance of anticipatory innovation (and foresight) in the implementation of services and to know how to apply the methodology for consequence scanning.

This workshop is of interest for individuals interested in innovation in the public sector and / or in anticipatory innovation and foresight methodologies (in all sectors)

Where

Nova School of Business and Economics, Carcavelos
Room: B131

Facilitator
Jorge Lagarto is founding member and currently Director of LabX – Center for Innovation in the Public Sector. After starting his career working in consulting and project management, he spent many years in the public sector, particularly in the areas of innovation, digital transformation, and servicedesign. He holds a degree in Environmental Engineering and a specialization in eLearning Pedagogy and Instructional Design.
Design Gym

The Design Gym is a series of fast-paced, hands-on workshops designed to help you build and expand your design toolkit. Each 90-minute session focuses on practical, in-demand skills across a range of design practices.

But it doesn’t stop there. After each workshop, participants gain access to dedicated office hours where they can get personalized feedback from the facilitators, explore how to apply their new skills to real-world projects, and develop stronger portfolios and case studies.

Whether you’re sharpening your current capabilities or breaking into new territory, the Design Gym is here to help you confidently practice, explain, and showcase your growth as a designer.

These workshops are organized by the DESIS Lab @ NOVA SBE. We partner with the students from Nova Growth Club, who focus on unleashing a new generation of future leaders, aware of the impact they want to have in their lives and knowing exactly which ways of behavior they can utilize to balance demanding work with a joyful life.

The DESIS Lab is the programming and community engagement arm of the ERA Chair in Social Innovation. We believe that to innovate with purpose and develop sustainable solutions to complex social issues requires creative collaboration and a design thinking mindset. It is part of the DESIS International network, a group of academics, researchers and students who orient their design and research activities towards social innovation. If you want to know more: https://socialinnova-chair.com/desis-lab/